Privacy Policy

XLabz Technologies Private Limited, (hereinafter referred to as "we") takes the privacy issues of our users (hereinafter referred to as "you") very seriously. We are committed towards maintaining user privacy at all costs and hence ensure that our privacy policy is extensive and absolutely transparent. Our privacy policy essentially deals with three elements, firstly, the kind of personal information as well as other information that will be collected, our exact use of the collected information and finally our non-disclosure policy, especially with regard to disclosure to third parties.

At the outset, it is important to state that by visiting any of our web properties, online games, or by downloading any of our mobile/tablet application or games (hereinafter referred to as the "Service") and using it, you are consenting to providing and displaying certain relevant information as required for proper and effective functioning.

Nature of the Information Collected

Information collected by this Service may include; personal details, location details and information regarding website and/or mobile application usage statistics.

If the Service requires its users to register an account before using it, personal information collected includes, but not limited to your name, email address, phone number as well as any other information that uniquely identifies you within our system.

If the Service is integrated with Social Media services, then personal information collected may include, but not be restricted to, Facebook IDs, Facebook profile information, Twitter IDs, Twitter profile information as well as any other information that uniquely identifies you within our system. Personal information also includes the data that you have stored on your social networking site, which is essentially gathered for enhancing functionality.

If the Service is a location based one, our Servers automatically collect location information once you log onto our service. This includes information regarding your current location, which is automatically updated when you use our service by logging onto our Service. Location information is used by us only to enhance user experience and deliver to you location specific aspects. Allowing location access is optional and the user experience doesn’t get affected in any way by not allowing location access.

You should be able to adjust the settings on your iOS mobile device to prevent our collection of Location Information by disabling the location services feature on your device. You should be able to adjust your settings on your Android mobile device to prevent our collection of Location Information be disabling Bluetooth and Location. Alternatively, you can disallow any access to your location when the mobile operating system asks for such permission during installation.

We may use various web tracking technologies to gather data pertaining to IP address, cookie information and page requested etc. This data can be used by the website/mobile application to identify website traffic patterns as well as to enhance and improve the website accessibility.

We collect certain additional information from your mobile device, including but not limited to the following:

●      Device and Usage Information that may include (i) information specific to your mobile device (e.g., make, model, operating system, device identifier and similar information); (ii) information about your use of features, functions, or notifications on the device; and (iii) signal strength relating to WiFi or Bluetooth functionality, temperature, battery level, and similar technical data.

●      Identifiers that you use to log in to or use our service, such as your username or Facebook ID.

We may collect this information even if you are not logged in to the application. You should be able to adjust the settings on your mobile device to prevent our collection of Location Information by disabling Wi-Fi or Bluetooth functionality or disabling the location services feature on your device.

How do we Use this Information?

Below are some of the specific ways in which we shall use the data collected from you.

We use the information to:

●      Operate and improve our services;

●      Provide users and other support, including to our third-party business partners; and

●      Carry out other purposes that are disclosed to you and to which you consent.

Personal information is extremely important for our proper functioning. Personal information (device information and location) may be shared with third parties as described in the privacy policy. Use of this personal information is primarily for interaction between users and friends. The information is also used by us for customizing your experience, making improvements as well as keeping you informed about new offers etc.

If the Service is integrated with Social Media services, please note that your basic profile information stored with us on our servers are visible, by default, to other users.

If the Service is a location based one, location information is automatically available and visible when you log onto our Service. By default this information is visible; however, this application does not rely on this data for functioning.

Personal, location and web tracking information is often combined and used to create aggregate information. This information is essentially used for understanding our customer base and improving overall gaming experience.

Disclosure of Information

Following are the ways in which this data may be used vis-à-vis third parties.

We share the information we collect with third-party business partners who commit to comply with applicable laws concerning their usage of the information.  Our third-party business partners may use the information either for themselves or on behalf of their own business partners to:

●      Operate and improve their services;

●      Provide you with advertisements and information for products and services or send you other notifications based on variables such as your location, and assess your level of engagement with them; and

●      Carry out other purposes that are disclosed to you and to which you consent.

We do not rent, sell or share any personal information, so obtained from our users, to any third party or company, unless it is so explicitly authorized by the user or as described in this privacy policy. Information so gathered may be shared with other users of the application, unless specific privacy settings have been chosen to prevent it.

Analytics information:

We use third-party analytics tools to help us measure traffic and usage trends for the Service. These tools collect information sent by your device or our Service, including the web pages you visit, add-ons, and other information that assists us in improving the Service. We collect and use this analytics information with analytics information from other users so that it cannot reasonably be used to identify any particular individual user.

Log file information:

Your browser automatically reports log file information each time you make a request to access (i.e., visit) a web page or app. It can also be provided when the content of the webpage or app is downloaded to your browser or device.

When you use our Service, our servers automatically record certain log file information, including your web request, IP address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, and other such information. We may also collect similar information from emails sent to our users that then help us track which emails are opened and which links are clicked by recipients.

Device identifiers:

When you use a mobile device like a tablet or phone to access our Service, we may access, collect, monitor, store on your device, and/or remotely store one or more "device identifiers." Device identifiers are small data associated with your mobile device, which uniquely identify your mobile device. A device identifier may deliver information to us or to a third party partner about how you browse and use the Services and may help others or us provide reports or personalized content and ads. Some features of the Service may not function properly if use or availability of device identifiers is impaired or disabled.

Sharing of Location details

When you use our Service or Apps, location information can sometimes be automatically shared with third parties and their clients. Such location details may deliver information to us or to a third party partner about how you browse and use the Services and may help others or us provide reports or personalized content and ads that are relevant to you.

Sharing of Aggregate Information

We may disclose aggregate information to our prospective business partners and third parties for the sole purposes of describing our business operations and scope.

Non-Disclosure Policy

Other than as disclosed in this privacy policy,  no information so collected by us is shared or rented to any third party. Whilst we endeavor to maintain complete privacy of our users, we are not responsible for any such action or omission that may occur due to situations beyond our control. However, we do reserve the right to share any such information so collected, to any successor to our business, which could result due to merger or acquisition or any other similar business transaction.

Notwithstanding anything mentioned in our privacy policy, we also reserve the right and discretion to disclose any information as may be necessary or required by any law or legal process to protect our rights as well as that of any third party so associated with us.

Other Issues

Sharing on Social Media Sites

In certain cases, user content collected by us may be shared on Facebook or Twitter or other social media pages for promotional reasons, which may lead to the identity of the user being revealed. By agreeing to this privacy policy, you are transferring irrevocable and exclusive rights to all user content to us to be used in any manner as we deem fit, including sharing on social media websites.

Privacy Issues vis-à-vis External Telecommunication Partners

Often when using our app, you have to rely on network operators and third party telecommunication partners, who will also collect and collate your personal identification information for their own reasons and purposes. For all practical purposes, such information collected is not a part of this privacy policy. We are not responsible for any acts or omissions that may occur on the part of these third party telecommunication operators, which may result in infringement of your privacy.

Ways to Access and Amend Information by User

We allow you to access and amend your contact details, email address etc. by simply writing to us at privacy@xlabz.com.

Data Retention Policy

We retain the collected information for the period necessary to fulfill the purposes described in this Privacy Policy unless a longer retention period is required or permitted by law.  Thereafter we will delete your aforementioned data in our possession within a reasonable timeframe, except such data as we determine may be needed to resolve disputes, enforce our agreements, and comply with business, technical and legal requirements related to the service.

Business Transfers

We reserve the right to sell the website/ mobile application as well as our entire database to third party buyers at any later date, as it may deem necessary. On event of any such sale, all ownership of data, collected by the website/ mobile application from its users shall be deemed to have become the sole, exclusive and irrevocable property of any such third party buyer from the date of such sale. We shall not be liable for any misuse or abuse of any data, so collected and transferred, that may occur after the completion of such sale.

Applicability of this policy towards Links from Third Parties

We may host several links to other websites. However, we are not responsible for the privacy policies of any such link. Any user wanting to visit such third party links should be aware that the personal information so collected by those links are governed by their own privacy policies and not by the current one. We are not responsible for any privacy issue that may occur in any such third party sites.

Amendments

We reserve the right to amend or modify any of the clauses mentioned in this privacy policy from time to time. Any material changes or important changes, related to collection and handling of personal information etc, made with respect to our Privacy Policy shall be communicated to you via a public announcement on our website. For all practical purposes, the privacy policy in existence during the time of information collection will uphold, unless we obtain your consent otherwise.

Minors Policy

Minors below the age of 13 years are expressly prohibited from using any of our apps or sites. We do not knowingly or willingly allow minors to apply and register with their site or share information with others. Where we are informed of such use of the Service, by minors, we will take immediate action for deleting all such information pertaining to that account.

Applicable Laws

We are subject to the laws applicable to and in the Union Territory of Pondicherry, India. All users accessing the application and the servers that host them consent to be governed by and are subject to these laws. All users accessing these servers also consent to the collection and use of personal information as elicited in this privacy policy.

Applicable Laws and Jurisdiction

The apps/games/websites you access are owned and operated by XLabz Technologies Private Limited, a company registered and operational in Pondicherry, India. All matters arising from or related to the use and operation of the Service provided by us will be governed by the local laws applicable in Pondicherry, as well as the State and Central Laws of India. By agreeing to this Privacy Policy, you are agreeing to be bound by and liable to these rules and laws and have all matters resolved by the Courts in India. You further consent to the personal jurisdiction of such courts over you, stipulate to the fairness and convenience of proceeding in such courts, and covenant not to assert any object to proceeding in such courts. If you choose to access the Service from locations other than India, you will be responsible for complete compliance with all local laws of such location, and in no event shall you use the service in violation of Indian laws or regulations.

Questions or Concerns

For all questions regarding privacy issues when using this Service, do email us at privacy@xlabz.com. Do include all details of your query in your message and we shall strive to respond to your questions immediately, whilst also trying to resolve your concerns.